risk

Measure the hours before you rank anything, because the task that feels worst is usually not the one that costs most. The ordering rule that keeps automation from causing the outage it was meant to prevent, and why detection always ships before remediation.

The question is about how you handle uncertainty, so a story where you gathered more data until you were sure answers a different question. Reversibility as the thing that sets the bar, the check-in you schedule when you decide, and what to say about the ones that went badly.